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Freedom of Access to Information Law No. (47) of the Year 2007 was issued on 17/6/2007 as the first law of its kind in the Arab World. The Law includes the formation of (Information Council) who shall ensure providing information to the applicants and consideration of complaints from applicants for information and resolution.

Vision :-
Freedom of access to information in a high level of transparency, as it is considered the corner stone of press and public freedom.

Mission :-
Ensure providing information to the applicants, to consider the complaints from applicants for information and resolution.

Information Council Members :-
1. Minister of Culture/ President of the Council.
2. Information Commissioner/ Director General of Department of the National Library/ Vice President.
3. Secretary General of Ministry of Justice/ Member.
4. Secretary General of Ministry of Interior/ Member.
5. Secretary General of Higher Council of Media/ Member.
6. Director General of Department of Statistics/ Member.
7. Director General of National Information Technology Center/ Member.
8. Director of Moral Guidance in the Armed Forces/ Member.
9. General Commissioner of Human Rights/ Member.

Responsibilities of the Council :-
1. Ensure providing information to the applicants within the limits of this Law.
2. Consideration of the complaints from applicants for information and work to resolve these complaints in accordance with Instructions issued for this purpose.
3. Adopting forms of request for information.
4. Issuance of bulletins and conduct appropriate activities to explain and promote the culture of the right of knowledge and access to information.
5. Approve the annual report on the application of the right of access to information provided by the Information Commissioner and submitted to the Prime Minister.

Responsibilities of Information Commissioner :-
1. Preparation of application forms to obtain information in cooperation with the department and submitted to the Council.
2. Preparation of instructions for the acceptance of complaints and resolution procedures and submitted to the Council for issuance.
3. Receive complaints from applicants for information and presenting to the Council for resolution.
4. Administrative actions and professional tasks necessary to implement the responsibilities and tasks entrusted to him.

Mechanism for requesting information and access to :-
1. Filing the access to information application form in the competent ministries or institutions or government departments including the name of the applicant and place of residence, the applicant work, and reasons for the request in accordance with the form prepared for this purpose.
2. The applicant has to specify the subject of information he/she wishes to obtain accurately and clearly.
3. The application is answered or rejected within thirty days from the day following the date of submission.
4. In the case of rejecting the request, the decision shall be reasoned and justified, and failure to respond within the specified period is considered a decision of rejection.
5. The applicant may file a complaint against the Official to the Council through the Information Commissioner/ Director General of Department of the National Library, in case of rejection of his/ her application or failure to provide the information required within the period prescribed by the Law.
6. The applicant bears the cost of the photocopying of required information by technical means or copied in accordance with a list of the approved allowance in the department having the requested information. If the information is reserved in a way that it is impossible to photocopy or copy, the applicant can view these information, noting that paper copies are given free of charge for up to ten pages and if the number has increased above, it satisfied the allowance from the first page, taking into consideration Copyright Law when photocopying and copying the information and the reference to their source.

Information which may not be requested :-
Information that bears the stamp of religious or racial or ethnic discrimination or discrimination because of color or gender may not be requested.

The competent Court to consider the decision to a request for information :-
Supreme Court of Justice has jurisdiction in the decision to refuse a request for information, on the condition that the claim by the applicant against the Official must be within 30 days from the day following the date of expiry of the period granted under this law to answer or reject the application or lack of response by the Official.

Information prohibited to be disclosed :-
There is information prohibited to be disclosed in order to achieve a balance between the public's right to know and the right of confidentiality to not harm the legitimate rights of every citizen. This prohibition is found in most similar laws in the world and not a special case in Jordanian law, which is the minimum information which may not be disclosed. These information are:
1. The secrets and documents protected under any other legislation.
2. The documents classified as confidential and protected, which are obtained by an agreement with another country.
3. The secrets of national defense or national security of the country or its foreign policy.
4. Information that includes analysis or recommendations, suggestions or consulting provided to the Official before a decision is taken thereon and includes correspondence and information exchanged between various government departments around.
5. Information and personal files related to the educational, medical or employment records of persons, accounts or bank transfers or professional secrets.
6. Correspondence of personal and confidential nature, whether postal, telegraphic or telephone or through any other technical means, with government departments and the answers.
7. Information the disclosure of which may influence the negotiations between the Kingdom and any country or other.
8. Investigations by the General Prosecutor or judicial police or security departments on any crime or case within its competence, as well as investigations by the competent authorities to detect financial, customs, or bank irregularities unless authorized by the competent authority to disclose.
9. Information of commercial or industrial or financial or economic nature, or information on tenders and scientific research or technology that the disclosure of which may breach copyright and intellectual property or fair and legitimate competition, or lead to illegal profit or loss for anyone.

Instructions to receive complaints concerning the right of access to information and resolution :-
1. The Information Commissioner, Director General of Department of the National Library, provide his written view on the complaints received and checked, then submitted to the President of Information Council within ten days from the date of receipt.
2. The President of Information Council shall invite the Council to convene a session within two weeks from the date of receipt of the written view of the Commissioner to consider the complaint.
3. If the Council finds that the refusal of access to information application is contrary to the relevant legislation, it required to decide the Official complained of by providing the information to the complainant without delay and within a period not exceeding one month, or briefed on the information required if the copy is not possible. The Information Commissioner shall inform the complainant and the Official complained of the decision in writing.

Request for information Form          Electronic          Paper

Contact details :-
Information Council / Department of the National Library
Tel: 5662 845 – 5662 854 (ext. 5012)
Fax: 5662 865
The website: