1. The information request is submitted using the specific approved form designated for this purpose in ministries, institutions, and government departments. The form must include the applicant's name, residence and workplace addresses, and a justification of the request.

2. The applicant clearly and precisely states the topic of the information he seeks.

3. The application is either approved or rejected within thirty days of its submission.

4. If the application is rejected in any way, there must be reasoning for that rejection.  It will be deemed a rejection if a response is not provided within the allotted deadline. 

5. If the request is rejected or the employee in charge refuses to provide the requested information within the legally allowed time frame, the applicant may complain about that employee to the council through the Information Commissioner / Director General of the Department of the National Library.

6. The applicant is responsible for the cost of photocopying or duplicating the information that has been requested according to the accredited exchange guidelines and the allowance regulations set by the information provider agency. The applicant shall be notified if the information is stored in a manner that prevents copying or photographing it, with the understanding that paper copies are provided free of charge for up to (10) pages, and if the number exceeds (10) pages, the allowance shall be deducted beginning with the first page, while taking into account the copyright protection law when copying and reproducing the information and citing its source.